1. If you would like to cancel your
reservation, please contact your FTA travel advisor as
soon as possible.
2. Cancellation of a reservation
can be made at any time with the following charges. (see
below)
3. Cancellation charges are calculated from
the date of departure from Japan.
4. Refunds are
processed and refunded by bank transfer only. In most
cases, there is a transfer handling fee and refunds can
only processed to a bank in Japan.
●Cancellation Fee
Policy
| Time period |
Basic Season |
Peak Season |
| ・60 - 31 days
before departure |
5,000 yen |
15,000 yen |
| ・30 - 16 days
before departure |
20,000 (10,000
yen) |
30,000 (20,000
yen) |
| ・15 - 4 days
before departure |
30,000 (20,000
yen) |
40,000 (30,000
yen) |
| ・3 - 1 days
before departure |
50% (30,000
yen) |
50% (40,000
yen) |
| ・The date of
departure |
100% |
100% |
* Peak
Season: 25 April to 5 May, 1 August to 15 August, 20
December to 5 January.
* Cancellation charges in
parenthesis will be applied on air fares up to (,000.
* You will be charged the higher amount between 50%
of the air fare and the amount in parenthesis.
*
Cancellation charges will be applied per passenger.
●Change Fee
Policy
| More than 31 days
before departure |
Free (up to 2
changes) or 3,000 yen |
| 30 - 15 days
before departure |
5,000 yen for
each passenger per change |
| 14 days before
departure |
Same as
cancellation charge per change |
* Please Note: These charges are applicable to
changes in flight schedule, airlines or name spelling of
passengers.
* If departure date is changed to 60 or
more days later than the current reservation,
cancellation charges will be applied.
* Change fees
will be applied per passenger.
Important Notice
* In case that a
ticket is issued or finaled in advance for ANY REASONS,
a 100% cancellation charge will be applied after the
issuance of the ticket.
* During the peak season,
these charges may be applicable to other than what is
stated above.
* These charges will be applied to
only air tickets. Charges are not same for package
tours, train Passes, accommodations.
* Charges may
vary depending on the airlines and the type of ticket.
* Bank transfer is our primary means of refund. If
you do not have an account in Japan, please contact your
travel advisor.
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